Meet Our Team

Pool Management Team Leaders

Team Leader

Michael James General Manager/CPO

Michael is a native of Fuquay-Varina and has been working in the aquatic industry since the age of 16. Michael trained under Gary Daniel and became a CPO in 2004. He is a graduate of East Carolina University and holds a degree in Business Administration. After graduation, Michael took on the roll of General Manager at Pinnacle Pool Management. He has developed a trusted partnership as the result of hard work and a mutual commitment to providing customer service with a personal touch.

One of my most important lessons learned was the importance of treating employees and customers as individuals and not just numbers. I truly enjoy working in the aquatic industry and providing our customers with a high level of customer satisfaction.